Surveillance and Operations Analyst – Full-Time

Permanent Position – (immediately available preferred) – Abu Dhabi

A brief about the role:

• Newly created position for a Surveillance and Operations Analyst
• Award-winning international company.
• Fast-growing and expanding internationally.
• Reporting directly to the Head of Operations (UAE)

ACX (AirCarbon Exchange) is an award-winning global exchange revolutionising the voluntary carbon market and is the world’s first carbon-negative exchange. ACX was named Best Carbon Exchange for two consecutive years in Environmental Finance’s prestigious Voluntary Carbon Market Rankings 2021 and 2022.

We at ACX are a fast-growing company working with amazing people, partners, and a customer-centric culture.

The passion for working together across different functions and jurisdictions in high growth and super-charged environments drives our vision to build the Future of Carbon around the Globe.

 We are looking for a proactive, team-oriented Surveillance & Operations Analyst to join our team in Abu Dhabi. The successful candidate will be responsible for monitoring the markets and providing customer support for our regulated trading exchange, as part of a global team working in 24-hour shifts across Abu Dhabi, and Singapore.

The primary responsibilities of this role include monitoring trading activities to ensure compliance with regulations, conducting surveillance activities, and providing customer support services as needed during overnight hours in Abu Dhabi.

Key Responsibilities

• Monitor and analyse trading activity in real time to maintain the integrity of the exchange and to identify any irregularities, market manipulation, or suspicious trading patterns.
• Conduct comprehensive surveillance of trading data, market trends, and regulatory compliance to identify potential risks and violations.
• Investigate potential market abuse, other illicit activities, and violations in the market. Assist with the production of Compliance Officer Reports and recommend appropriate disciplinary actions in accordance with the Exchange Rules.
• Collaborate with internal teams to facilitate investigations and collect /provide necessary information.
• Develop and maintain effective surveillance policies, procedures, and controls to ensure regulatory compliance.
• Create standard daily and periodic reports and presentations based on market surveillance findings.
• Issue routine and ad hoc enquiry correspondence to Member firms.
• Quality Assurance – review and identify potential improvements for commentary or process, systems and conduct user acceptance test.
• Provide first-line support to customers by addressing inquiries, resolving issues, or escalating complex items to the next appropriate level.
• Provide guidance and assistance to customers regarding trading procedures and platform usage.
• Collaborate with cross-functional teams to improve customer support processes and enhance overall customer satisfaction.
• Prepare and present regular reports on market developments and customer feedback to the management team.
• Develop and maintain thorough knowledge of market regulations and industry best practices to ensure compliance and enhance system efficiency.
• Any other duties/projects that will be assigned from time to time.
  

Qualifications & Experience

• 5 to 6 years of relevant experience
• Bachelor’s degree in finance, Economics, or a related field.
• Prior trading or market surveillance experience in an Exchange, Bank, or Broker is a plus.
• Ability to assess trading activity and to propose interventions or other supervisory actions in line with established procedures.
• Excellent problem-solving skills, with the ability to provide first-line support and collaborate with engineering teams to resolve issues.
• Fluent in English, with strong written and verbal communication skills.
• Ability to work independently and as part of a distributed team.
• Knowledge of financial market regulations and industry best practices is a plus.
• A passion for protecting our environment and preserving our planet is a must!
• Immediately available
  

What you can expect

• Competitive salary and benefits package
• Unique opportunities for professional development and growth; within a truly international and diverse team
• Direct Client facing exposure
• Medical insurance coverage
• Be part of an expanding team, passionate about building the future of carbon trading

​How to apply

To apply for this role, please send your resume and why you believe you are a good fit for the position to ‘[email protected]’ quoting ‘ACX/AD – Surveillance & Operations Analyst.

All applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only. ACX is an equal opportunities employer.

We regret to inform you that only shortlisted candidates will be notified. Applicants who do not hear from us within two weeks of their application may assume their application was unsuccessful. 

We look forward to hearing from you ….!